Our Services
Every claim Quantum handles moves through the same three disciplines — technical investigation, financial assessment and claim management — whatever the specialty line. Here's what each one covers.
Technical Investigations
Establishing the circumstances, timeline and root cause of a loss, and assessing liability.
Before any number can be defended, the facts need to be established.
- Site visits, document review and interviews to reconstruct what happened and when
- Root-cause analysis — from an open network port to a failed test protocol to a defective production run
- Liability assessment, distinguishing the insured's exposure from contributory failures on the other side
- Coordination with incident-response teams, legal counsel and appointed loss adjusters, so the technical record and the financial claim tell the same story
Financial Assessment
Quantifying losses, business interruption, additional costs, damages and fraud-related financial imp
Numbers only hold up if the methodology does.
- Business interruption and contingent BI quantification, tested against multiple methodologies where the historical trend can't be trusted
- Fraud loss quantification across multi-branch, multi-party and multi-year schemes
- Damages and additional-cost review, item by item, separating genuine loss from costs a claimant would have incurred regardless
- Multi-party loss allocation, mapping liability across insurers, distributors, managers and other parties on a single claim
Claim Management
Smart claim solutions combining automation, documentation, coordination, reporting and settlement su
Complex claims need a single thread holding them together.
- Structured documentation and reporting, built to withstand scrutiny from insurers, reinsurers and courts
- Automation-assisted workflows that keep multi-jurisdictional, multi-party files moving
- Coordination across insurers, brokers, legal counsel and other experts on the file
- Settlement support through to final resolution and, where relevant, recovery
Our Claim Technology & ClaiM Agents
Smart Claim Agent
- Chat with your claim files and retrieve key data
- Multilingual capabilities
- Access curated claim database / knowledge base
- Automate workflow & documents
Cyber-hotline.com
- Ready to use or tailored & white-labeled solutions to manage cyber & crime incidents.
- 24/7 multilingual capabilities
- Automated/customised appointment of response vendors.