Cyber Case Studies
The Ransom Note
Ransomware / Independent School
An independent school’s finance system is encrypted overnight after attackers walk in through a remote desktop port left open for a departed IT contractor, leaving staff locked out of payroll and pupil records the week before term starts.
GBP 150 K
The Data That Wasn’t There
Data Breach / Private Healthcare Provider
A healthcare provider discovers an intruder sat undetected in its patient records system for weeks, leaving a genuinely uncertain question at the centre of its notification obligations: not what was taken, but whether anything was taken at all.
EUR 600 K
The Locked Ledger
Network Interruption / Logistics Company
A freight forwarder pays a ransom and gets operations running again within days — only to discover its accounting records were encrypted so thoroughly that reconstructing what the business owed and was owed became a claim in its own right.
EUR 1.5 million
The Impersonated Chairman
Social Engineering / Investment Fund Manager
A finance officer receives an urgent instruction, apparently from the fund’s chairman, to release funds for a confidential acquisition that cannot be discussed with anyone else — every email, call and signature checking out until the money is gone.
EUR 2 million
The clients' Data
Data Breach / Business Process Outsourcing
A back-office provider processing records for several corporate clients suffers a breach of its own systems, facing not one data breach but several at once — each governed by different notification duties, different regulators, and a contract that puts all the liability on the provider.
USD 5 million
The Vendor Went Dark
Vendor outage / Online retailer
A retailer’s online sales are disrupted for around two weeks when the third-party vendor handling its order fulfilment is hit by ransomware — the case turns entirely on quantification method, with the choice of valuation approach swinging the indemnity by a factor of two.
USD 750 K
Crime & Fraud Case Studies
The Kickback Scheme
Commercial Crime / Industrial Manufacturer
Senior sales and regional managers across several markets collude with external agents to siphon company funds through inflated and entirely fictitious commissions — a kickback scheme reaching all the way up to the country CEO before a whistleblower brings it down.
EUR 5 million
The Fake Subcontractor
Fidelity / Logistics & Freight Company
A newly hired employee, working with an organized external fraud ring, invents a fake client and a fake subcontractor and starts invoicing the company for transport jobs that never happened, backed by forged customs and shipping documents.
EUR 250 K
The Vanishing Supplier
Supplier Fraud / Consumer Goods
At the height of the pandemic PPE shortage, a retailer places an urgent order for millions of face masks from an overseas supplier sourced through a broker — pays a substantial deposit into what is presented as a secure holding account — and the shipment never arrives.
GBP 2 million
The Expense Account
False Expenses / Multinational Company
A multinational’s regional office comes under scrutiny after an audit flags years of senior staff expense claims
that sit somewhere between accepted local business custom and personal enrichment, testing exactly where a crime policy’s line falls.
USD 1 million
THE Fake CEO
Social Engineering / Luxury Retail
The APAC Manager receives an urgent instruction, apparently from the group CEO to release funds for a confidential acquisition in China that cannot be discussed with anyone else — every email, call and signature checking out until the money is gone.
EUR 1 million
The Supplier Payment Diversion
Payment diversion / Manufacturer
A manufacturer’s accounts payable team updates a long-standing
supplier’s bank details after a routine looking email thread, only for weeks of ordinary invoice traffic — and the payment behind it — to have quietly moved onto a look-alike domain.
USD 750 K
Financial Institutions Case Studies
The Trading Error
Errors & Omissions / Fund Manager
An operational error triggers an unauthorised full redemption on a segregated managed account. The mistake remains unnoticed for over a week. Quantum tests three competing methodologies to determine the actual economic loss.
USD 3 million
The Serial Swap Claims
Mis-Selling / Investment Bank
An investment bank faces near-simultaneous derivative mis-selling claims from institutional clients linked to the same product design. Quantum maps the alleged causes to test whether the claims form one event or several.
USD 200 million
The Underperforming Fund
Lack of fiduciary duty / Life Insurer
Policyholders challenge the sale of an investment-linked life product after the reference fund loses most of its value. Quantum maps responsibility across insurer, distributor and fund manager to isolate the realistic exposure.
EUR 20 million
The Forged Portfolio Statements
Fidelity / Private Bank
A private bank discovers that a relationship manager forged a client portfolio statement. A wider review uncovers irregularities across the client book, allowing Quantum to separate substantiated losses from disputed allegations and prior settlements.
EUR 30 million
The Ghost Deposits
Fidelity / Regional Commercial Bank
A long-serving branch manager drains customers’ fixed-deposit accounts using fabricated renewal certificates and suspense accounts. Quantum reconstructs the deposit history and concealed transfers over several years.
USD 6 million
The Self-Approved Overdraft
Fidelity / Regional Commercial Bank
An IT employee with privileged core-banking access repeatedly increases his own credit facility without normal approval. Quantum analyses system logs and access records to reconstruct the bypassed controls and quantify the unauthorised benefit.
USD 500 K
Tech & Product Liability Case Studies
The Wrong Component
Product Recall / Industrial
Manufacturer
Visually similar but technically different components are wrongly packaged and installed across a customer’s infrastructure. Quantum identifies which installations require replacement and reconstructs the resulting remediation cost.
USD 2 million
The Undersized Machine
Product Liability / Industrial
Manufacturer
Several processing units repeatedly fail because the equipment is undersized for the operating conditions. Quantum tests the design assumptions, actual loads and failure modes to define the necessary replacement scope.
EUR 500 K
One Claim, Multiple Defects
Serial Loss / Industrial Manufacturer
One warranty claim combines hundreds of complaints. Root-cause analysis reveals distinct defect mechanisms. Quantum separates causation and occurrences, groups their economic impacts and isolates remediation costs from contractual uplifts.
EUR 2 million
The Outage Behind the Outage
Tech E&O / Technology Service Provider
A customer’s transaction network becomes unavailable, triggering a substantial lost-sales claim. Quantum tests technical responsibility and contractual risk allocation, then separates lost revenue from the contribution-margin loss caused by the outage.
USD 800 K
The Test Beyond Design Limits
System Integration / Technology & Automation Provider
An automated logistics platform fails during commissioning after a test pushes it beyond documented design limits. Quantum reconstructs the test history and warnings to determine whether the failure arose from the insured’s work or from the test itself.
USD 7 million
The ERP That Never Went Live
System Integration / Software Developer
A logistics company’s ERP upgrade never reaches go-live. Quantum reconstructs project governance and changing requirements to distinguish integrator shortcomings from the customer’s contribution to the failure.
EUR 500 K
Media & Entertainment Case Studies
The Missing Centrepiece
Production Liability / Live Entertainment
A custom motorised centrepiece arrives with serious safety defects shortly before a major show. The production is cancelled and rebuilt. Quantum assesses responsibility and the resulting cancellation and rebuild costs.
EUR 8 million
The Week the Sky Closed
Inclement Weather / Luxury Industry
Typhoons and an earthquake-and-tsunami event disrupt cargo flights carrying irreplaceable pieces and force a one-week postponement. Quantum verifies the resulting delay costs.
EUR 500 K
The Cancelled Show
None Appearance / Concert Promoter
A headline artist becomes medically unable to perform days before a flagship concert. Quantum reviews venue, production and vendor commitments item by item to distinguish unavoidable costs from amounts that could still be cancelled, recovered or mitigated.
USD 600 K
The Replacement
Non Appearance / Film Production
A principal cast member suffers a serious injury only days into filming. The producer replaces the actor rather than suspend production for months, and Quantum assesses the resulting reshoots, revised schedule and additional production costs..
USD 175 K
The Camera Rig
Equipment Damage / TV Production
A severe on-set impact damages a specialist camera rig comprising optics, electronics and stabilisation equipment. Quantum assesses each component separately, recognising that fragility, repairability, depreciation and replacement economics differ across the rig.
USD 75 K
The Borrowed Set
Entrusted Properties / TV Production
A rented venue is returned with widespread flooring and building damage reported as one claim. Quantum separates distinct causes and occurrences, distinguishes consequential damage from separate loss events, and allocates remediation costs accordingly.
USD 35 K