Enhance Operational Efficiency
Streamline your claims process with Quantum’s cutting-edge technology, reducing operational costs and improving turnaround times.
Elevate Customer Satisfaction
Transform the claim experience with our swift and empathetic response solutions, ensuring customer loyalty and enhancing brand reputation.
Reliable Response Solutions
Implement our trusted solutions for claim notifications and responses, ensuring transparency and consistency that builds customer trust.
Access Specialized Expertise
Tap into our deep industry knowledge with specialty services tailored to unique risks, bolstering your capacity to handle complex claims.
Specialty Claims and Adjustment Services
Quantum's Specialty Claims and Adjustment Services offer expert handling of complex claims across different sectors. Leveraging advanced technology and deep industry expertise, we ensure efficient claim resolution with unmatched precision and care.
- Specialty Lines Loss Adjusting: We provide you with expert adjustment services for complex claims across various specialty lines. Empower with AI tools, our senior loss adjusters allow you to speed-up the preliminary analysis to ensure fast reserving and efficient evidence collection, circumstances analysis and loss quantification.
- Portfolio Claims Review and Backlog Resolution: We conduct swift reviews of claim portfolios to implement strategies and deliver actionable plans to resolve backlogs. We propose settlement options and enhance efficiency and effectiveness in the claim resolution process.
SpEcialty Claim Expertise
Cyber Risk
Financial Institutions & Commercial Crime
Financial Institutions & Commercial Crime
Financial Institutions & Commercial Crime
Financial Institutions & Commercial Crime
Financial Institutions & Commercial Crime
Digital Assets
Financial Institutions & Commercial Crime
Tech Error & Omission
Tech Error & Omission
Tech Error & Omission
Tech Error & Omission
Contingency
Tech Error & Omission
Specie & Fine Art
Specie & Fine Art
Tech Error & Omission
Specie & Fine Art
FNOL Management & Crisis Response
Quantum's FNOL Management & Crisis Response ensures rapid, accurate initial loss notifications, setting the stage for efficient claims resolution. Our advanced AI-driven processes and coordinated crisis management minimize impact and accelerate recovery.
- Incident Response and notification AI Agents: We offer pre-trained as well as tailor-made AI agents with dedicated knowledge bases. Our Agents are prompted to provide initial incident support and to guide the Claimant through the claim notification process.
- Crisis Response Coordination: We deliver immediate and coordinated actions to manage the aftermath of an incident effectively, minimizing impact and facilitating quicker recovery.
- Vendor Management and Integration: We provide strategic oversight of vendor networks to ensure quality and efficiency in the services provided during the critical early stages of a claim.
Technology & Advisory Services
Quantum's Technology & Advisory Services optimize claims processing through advanced AI-driven solutions, enhancing efficiency and accuracy. Our expert consultancy integrates cutting-edge technology to streamline operations and improve fraud detection.
- Claim Efficiency Agents: We offer pre-trained as well as tailor-made AI agents with dedicated knowledge bases meticulously curated with relevant business cases, claims dataset, industry specific data… Our Agents are prompted to support the claim handler with most administrative and reporting tasks.
- Claim Automation Advisory: We provide expert consultancy on automating your claim management process. This includes advising on the integration of technology to automate routine tasks, enhance decision-making, and improve fraud detection capabilities through innovative solutions.
- Product development & Risk Services: We help you design the best specialty insurance product. From policy wording, benefits and sub-limit review to the selection of best-in-class pre-loss services we help you enhance the Insured’s experience, improve its risk profile and contribute to a more favorable loss ratio.